Please check:
1) You are using our last version - 2.4.13
2) Your Anti virus/Firewall doesn't block YouTube By Click access to the internet - Try to add YouTube By Click to the exception list of your Anti virus/Firewall.
If that doesn't help: go to the connections tab and mark the following option:
Use system proxy settingsDid you format your PC? Did you update for a new Windows? Did you buy a new PC?
If you answered yes to one of the questions above, you probably noticed that your premium key is not working any more. In order to keep using your key, please reset your premium account and try to activate it again. Click here